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Announcements
Downtime, Fallout, and Improvements
Saturday, February 16, 2013
Good morning, As you were all made aware in the mass mailings and/or our twitter updates, we suffered a major outage for the server that held the main VTE website, which began on last Sunday, and continued through Wednesday. This server was stored on a cloud virtual private server which we partnered up in good faith with our datacenter Netelligent. However, their SAN suffered a...
Invoice Taxation Fix
Sunday, February 3, 2013
Good day, It has come to our attention that our software was not correctly billing many customers for Canadian Goods and Services Tax (GST for short, we are considered a service) or if in Ontario, HST. We will not be billing customers retroactively for "missed" taxes and will be taking at a loss, but please note that as a registered and legitimate business in Canada, we are required to...
New Server Coming Soon!
Thursday, January 24, 2013
As we seek to improve our infrastructure, we will be opening a new shared hosting server soon! This server will be a great improvement over the existing server and when it is ready customers will be given the option of staying on the old server or moving to the new one. We will announce location and specifications of this new server once we have finalised the acquisition and setup of...
Shared Hosting Service & possible billing outage
Monday, July 9, 2012
There is a planned emergency maintenance on the shared hosting server tomorrow between 11h00 and 12h00 Eastern. We have identified a problem with the server in light of the recent attacks and we will be remedying it during this time. During the service window there will be an expected downtime of approximately 30 minutes. As well, there may be a billing software outage starting tomorrow. ...
Moving Growing Pains
Sunday, July 8, 2012
Good morning VTE Customers, As a result of an ongoing DDOS attack we have had to accellerate our plans for network moves and segregation to make the sites a harder target for the attack. As such, there will be a few inconvinences until we get things sorted out. The locations of a couple of our services have moved: cPanel is now at https://cpanel.vtelectronics.net:2083 mail is now at...
Web Design with Viridian Tower Electronics!
Wednesday, June 13, 2012
Good morning Viridian Tower Electronics clients! We are pleased to announce that starting today we are offering a formal web design service with our usual high standard of design, implementation, and communication! Now we can help you make your website design the best it can be, while leveraging our powerful infrastructure to provide the most stable and fast website we can. For our...
New at VTE: Engine-X!
Monday, June 4, 2012
Good morning VTE customers! Have you ever been frustrated by long load times on pages? Chances are if you use the internet, the answer is yes. We certainly have been! And we've been taking a lot of steps to improve our shared web-hosting servers' performance to make sure that they are as fast as we can be. To this end, we have added Engine-X (nginx) to our server as the primary...
Discontinuation of Installatron
Sunday, June 3, 2012
Good afternoon, We are writing to give notice that effective immediately and until further notice, we have discontinued offering the Installatron plugin for our shared hosting services. In attempting to repair a failure of the Installatron we have discovered a security exploit which could have been used to destroy existing Installatron installations by allowing an unrelated client that...
Postmortem of Security Measures Taken - also, new Live Chat!
Wednesday, May 30, 2012
Good evening Viridian Tower Electronics customers! After the hack of our billing provider WHMCS, we wanted you to know what steps we ourselves have taken to ensure your security. Some of these are old measures we've always taken, some of them are new measures. While we won't get into details for fear of making the security moot by giving a hacker the information they need to compromise...
WHMCS.com Hacked: 5/22 Update 00h34
Tuesday, May 22, 2012
Good morning, You may notice for a short period some slowdowns on the site. This is a result of us deleting all non-neccesary database information from our server to secure data in the wake of the WHMCS hack. We apologise for any inconvinence this causes. Cheers, Peter M Dodge President Viridian Tower Electronics
